Guest Services
Click the / buttons or any headline to show/hide more information.
Our Vacation Planners are Destination Experts and graduates
of the College of Disney Knowledge education program.

We provide premium services for a magical vacation! Our service doesn't stop at the credit card payment! We are committed to handling your vacation as if it were our own! 

  • Easy Access - Your Vacation Planner is available via toll free number, fax & email - before, during and after your vacation.
  • Free Guest Services - Dining reservations, activity arrangements, Grand Gathering & group services. We're there at every step.
  • Free Expedited Shipping - Your travel documents will be shipped via a traceable and insured carrier.
  • Price Protection - We will continue to check for discounts and will pro-actively apply any savings for which your booking will qualify.
  • Tips & Resources - We have personally experienced the resorts, packages, restaurants, ships, etc. and are thrilled to share our knowledge and reference materials with you so you can make the most out of our trip.
  • Group & Incentive Experts - We have extensive experience assisting family and corporate groups and are experts at helping groups arrange special events and unique experiences. Escort and on-site services for your group are available too!
  • Last Minute - We can help with most last minute travel needs
  • Full Vacation Services - We understand our next vacation may not be to a Disney destination. Our Vacation Planners have the knowledge and experience to assist you with cruise and land vacation packages anywhere around in the world!
  • No Agency Fees - Need to change your date, modify your arrangements or cancel? We are here to help, and we will not charge you an agency fee for the service. Of course normal supplier fees will apply, but we know you will be so happy with our service that you will book again! 

It's easy! Our Vacation Planners are located across the country and each MEI-Travel & Mouse Fan Travel™ Affiliate works from their personal office. Because our affiliates are not in the same location, the fastest way to receive a quote is to submit a request via this website.

Simply click "quote" from the menu above or use the link on the offer page. Fill out the requested information and submit.  If you are not currently working with a Vacation Planner, we will assign one for you and you can usually expect a reply within few hours.  A toll free phone number will be provided in their quote reply so you may contact them directly.

However, if you need to reach the corporate offices for assistance, just check the "About Us" page from the menu for the contact information, or email GuestServices@mei-travel.com